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TL 9000 Quality Management System


QuEST Forum developed the TL 9000 Quality Management System to meet the quality requirements of the worldwide telecommunications industry.

By defining system requirements for the design, development, production, delivery, installation and maintenance of telecom products and services and providing a measurement system that allows companies to track performance and improve results; By eliminating the need for multiple quality management standards, which reduces the cost of doing business and ultimately results in better products and services to consumers; By providing a consistent set of quality expectations to drive efficiency and performance across the global telecom supply chain. The Benefits of Implementation.

For buyers, requiring TL 9000 certification from suppliers helps assure consistent quality across all products and services. It helps drive supply chain efficiencies and improves supplier relationships. By selecting TL 9000 certified suppliers, companies are assured that they have a QMS that has been systematically audited by an independent TL 9000 registrar. Furthermore, the advanced measurements system facilitates analysis against industry benchmarks. It provides the basis for objective product or supplier evaluations to make fully informed supply decisions.

For suppliers, conformance to TL 9000 certification validates the quality of product, services and customer care that they provide. It reduces the costs of quality audits while helping create customized performance reports for current and potential customers.

TL 9000 certification, along with independent audits, allows suppliers to save time and money by complying with only one quality standard. What뭩 more, buyers save on the costs of on-site inspections. TL 9000 certified organizations have access to performance data reports for benchmarking that helps spur further product and service improvement and continued commitment to quality and business excellence.

 



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